Privacy Policy

Last updated: 10 June 2025

At The Luxury Club, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under the UK GDPR.

1. What Information We Collect

When using our website or entering a competition, we may collect the following:

Your name
Email address
Account login information
Order details (e.g. competition tickets purchased)
Contact messages sent via our forms
Newsletter subscription preferences

We do not store or have access to your card payment details. All payments are processed securely through our trusted payment gateway, Cashflows.

2. How We Use Your Information

Your data is used to:

Process your orders and entries
Manage your account
Send order confirmations and important updates
Notify winners of their prizes
Send promotional emails (only if you’ve opted in)

You can unsubscribe at any time using the link provided in our emails.

3. Cookies

We use cookies to improve website performance and enhance your experience. Cookies may store session data and user preferences. You can manage or delete cookies via your browser settings.

4. How We Store and Protect Your Data

All data is stored securely on our UK-based servers. We implement security measures to protect your information and prevent unauthorised access.

5. Third-Party Services

We work with trusted third parties to run parts of our service:

Cashflows – for secure payment processing
Newsletter software – for marketing communication

These third parties may have their own privacy policies. We only share the minimum necessary information for their services to function.

6. Your Rights

You have the right to:

Access your personal data
Correct any incorrect or outdated data
Request deletion of your information
Withdraw consent to marketing communications

To request any of the above, please contact us.

7. Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch.